Privacy Policy

FastAccessMD™ is committed to protecting your privacy. Please read this policy carefully to understand how we handle your information.

1. Introduction

FastAccessMD™ operates www.fastaccessmd.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our scheduling platform. By using FastAccessMD™, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide

• Full name and contact information (email address, phone number)
• Appointment preferences and scheduling information
• Payment information (processed securely through Stripe — we do not store payment card details)
• Communications you send to us through our contact form

Information Collected Automatically

• Browser type and version
• Device type and operating system
• IP address and general location
• Pages visited and time spent on the Platform
• Referring URLs

3. What We Do NOT Collect

FastAccessMD™ is a scheduling platform only. We do not collect, store, or process:

• Medical records or clinical information
• Insurance information or claims data
• Diagnoses, treatment plans, or prescription information
• Protected Health Information (PHI) as defined by HIPAA

4. How We Use Your Information

We use the information we collect to:

• Facilitate appointment scheduling between patients and healthcare providers
• Send appointment confirmations and reminders
• Process payments for scheduling fees
• Respond to your inquiries and support requests
• Improve and optimize our Platform
• Comply with applicable laws and regulations
• Prevent fraud and ensure platform security

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Healthcare Providers — we share your name, contact information, and appointment details with the healthcare provider you select solely for the purpose of fulfilling your appointment.

Service Providers — Stripe (payment processing), Resend (email delivery), Supabase (secure data storage), Vercel (platform hosting). These vendors are contractually obligated to protect your information.

Legal Requirements — we may disclose your information if required by law, court order, or government authority.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (SSL/TLS), secure cloud storage with access controls, and regular security monitoring and updates. While we take reasonable precautions, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your information at any time by contacting us at info@fastaccessmd.com.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Data portability

To exercise any of these rights, contact us at info@fastaccessmd.com.

9. Cookies

We use cookies and similar tracking technologies to improve your experience on our Platform. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Platform.

10. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children's Privacy

FastAccessMD™ is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our Platform with a new effective date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

13. Contact Us